[RACE INFORMATION]

Are there restrictions on what Bikes i can use for the Bike & CycleRun event?
Allowed – Foldies, Road Bike, Mountain Bikes, Hybrid Bikes
Not allowed – Fixed Wheel Bikes, Fat Wheel Bikes, TT Bikes
Not allowed – Aero Bars, Aero Helmets, handle bars wider than 70cm

What are the mandatory equipment required?
2 working Brakes, front lights and rear lights for wave starts earlier than 7am.

Are there cut-off times?
CycleRun Long – 4h
CycleRun Standard – 3h
CycleRun Sprint – 2h 
CycleRun Freshmen – 1h 30m

Foldies - 1h10min
Bike 49km (Individual) – 1h 45m
Kids 5km - 30mins

What happens if I am unable to complete within the Cut-Off time?
As we hope that all our athletes will be able to complete the race, even if it takes longer than the Cut-Off time, we will only enforce the Cut-off times only on a case-to-case basis or due to safety reasons.

All participants have to complete the race by 9.30am as roads will be reopened by 10am.

Is this a drafting race?
Yes, this is a draft legal race. However, we advise all riders to maintain a safety distance in front of the next rider to allow for reaction time in case of any unforeseen movements. Your safety is of utmost importance.

How does the CycleRun Team Relay work?
Each Team Relay will have 2 participants. One participant will complete 2 legs while the second will do 1 leg of the race. It will be up to the Team to decide on this.

1 Timing Chip will be passed between participants. All hand offs will need to be completed at the Timing Chip Team Relay tent at Transition.

[GENERAL INFORMATION]

Is there a Bag Storage onsite?
Yes. Participants are advised to pack light and refrain from bringing too many valuables.

Are there Toilets & Showers onsite?
There will be mobile toilets available.

No showers will be available.

Are there Water Points along the route?
There will only be Water Points along the Run route. Do ensure that you prepare your required hydration for the Bike route.

Can I leave my Bike overnight?
No. Transition area only opens at 3.30am on event day.

Where can I find my Results?
https://racetecresults.com/Results.aspx?CId=20401&RId=22&EId=1

Where can I download my E-Cert?
Your E-Cert can be downloaded from the same results link.

Where can I find the Event Photos?
Event photos will be posted on our Facebook page within 1 week of the event.

Can I rent a Bike on your platform?
Yes, Bike Rental options will be available 2 monhts before the event. Please look out for the options then.

[REGISTRATION INFORMATION]

Can I change my T-Shirt size after I have completed registration?
Please write in to us at enquiry@trifactor.asia to assist.

Can someone collect my Race Kit for me?
Yes. To do so, your representative will need to show a Confirmation Email of your Race, and a copy of your Photo ID.

I can’t make it for the Race Pack collection – can I collect my Race Pack onsite?
Please write in to us at enquiry@trifactor.asia to assist.

I am unable to make it for the race. Can I request for a refund?
Registrations are final and non-refundable.

However we do understand that unforeseen circumstances do happen – do write in to us at enquiry@trifactor.asia for us to explore potential alternatives.

I’m injured / unable to race. Can I request for a refund?
Registrations are final and non-refundable.

However we do understand that unforeseen circumstances do happen – do write in to us at enquiry@trifactor.asia for us to explore potential alternatives.

Can I transfer my race slot to another person?
Yes, you may choose to do a direct transfer to another participant.  All requests from 13 October 2024 are subject to a $30 processing fee.  Do write in to us at enquiry@trifactor.asia for us to assist.  All requests are to be made before registration closes on the 3^rd of November 2024.

Can I request to upgrade or downgrade my race category?

Yes, you will need to top-up the difference for upgrade requests.  We are unable to refund the difference for downgrade requests.  All requests from 13 October 2024 are subject to a $30 processing fee. Do write in to us at enquiry@trifactor.asia for us to assist.  All requests are to be made before registration closes on the 3^rd of November 2024.